Refund Policy
Last updated: 21 June 2026
Thank you for trusting divorcebundle.com at what we know is a difficult time. This policy explains how refunds work for our products. Because everything we sell is an instant digital download, please read it before you buy.
Digital products
All of our products — guides, workbooks, scripts, and the financial planner — are digital files delivered instantly. Nothing is posted to you. Once a file has been downloaded, it can't be returned, so we're unable to offer refunds on digital products once your download has started.
Your right to cancel
Under the Consumer Contracts Regulations 2013, you normally have 14 days to cancel an online purchase. For digital downloads, that right ends once the download begins — and at checkout you'll be asked to agree to this before you can access your files. By completing your purchase and downloading, you confirm you're happy to start straight away and that you understand the 14-day cancellation right no longer applies.
If something's wrong
We want you to actually be able to open and use what you've paid for. If a file is corrupted, won't open, is incomplete, or isn't what was described, please contact us within 30 days and we'll fix it — by sending a working file, or, where we can't, by issuing a refund. This doesn't affect your legal rights in respect of faulty digital content.
Trouble downloading?
If your download link didn't arrive or has expired, email us and we'll send it again right away. A missing link is never a reason to go without — it's almost always a quick fix.
Duplicate or accidental orders
If you were charged twice for the same item, or bought something by mistake and haven't downloaded it yet, contact us and we'll sort it out.
How to reach us
Email contact@divorcebundle.com with your order number and a short note about the problem. A real person will reply — we read every message and aim to respond within 2 business days.
This policy relates to the laws of England and Wales. It doesn't limit your statutory rights as a consumer.